How do I return an item?
Original sales receipt must accompany returns.
We accept returns for exchange or refund 7 calendar days after delivery of unworn or unused product(s).Definition of unworn or unused products.
· -without showing signs of wear or damage in any way
· -within 7 calendar days of the delivery date (after 7 days no returns are allowed)
· -must not be a special order or a custom order
· -unless noted that it cannot be returned or has a different return policy time period other than that 7 days noted in that item's particular item description.
If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately at Jaime@sweetjanesclothing.com. Items that are defective and shipped from us or items that you did not order but received from us we will send you a ship label to return.
Refunds are contingent upon inspection of item(s) once we receive it.
Refunds are issued within 5 business days.Due to the nature of this business we do not cancel orders on pre-orders. Please read all descriptions and size charts before buying.
All SALES are final when using a discount code.
Customer is responsible for all return shipping costs if seller is not at fault.
Monday-Friday 9am-5pm ET
Customer Service: firstname.lastname@example.org
Please mail returns to:
Sweet Janes Clothing
11620 Compass Point Drive
Fort Myers, FL, 33908